24-hour Cancellation policy
You & your appointments are very important to us here at Alluring Beauty. We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you please provide at least 24-hour notice. This way, we will be able to adjust my schedule accordingly and we may be able to accommodate clients on the waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations or ‘no shows’ become a HABIT, you will be charged a cancellation fee each time. Here is our general breakdown of cancellation fees:
• Less than 24-hour notice will result in a charge equal to 50% but no less than $25 of reserved appointment(s)
• ‘NO SHOWS’ will be charged 100% of service amount
• Any multiple services, groups, or combos must be held with a credit card and will be charged 100% of all services if cancelled with less than 24 hour notice ( if you book for you and others you are responsible for all parties to show up)
•• new clients will have to book their first appointment with a credit card on hold because to often they are the ones to be "no shows"
As a courtesy, We do text to confirm the date and time 48 hours prior to your appointment. If we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellationfees. You are always welcome to call and double check any appointments if you’re unsure 617-983-4090
Again, please remember that your appointments are reserved for you & only you. These policies allow us the opportunity to alert any standby clients of any openings, therefore allowing me to provide the best service possible. We very much appreciate your business and compliance with the policies. See you soon!
Thanks again for being a loyal client!